Medical-Store is based in London, with both an online store and a physical showroom. We supply medical supplies & equipment to customers across the UK, including both healthcare professionals and members of the public.

Yes, Medical-Store has a London showroom that customers are welcome to visit during our opening hours. As a walk-in medical equipment store, you can browse selected products in person and speak to our team for assistance.

Opening Hours:

Mon - Fri: 9:30 am - 5:30 pm

Saturday: 11:00 am - 2:00 pm

Sunday: Closed

Yes, we supply medical products to both individual customers and healthcare professionals. Our range includes medical equipment, medical consumables and healthcare supplies suitable for home use, clinics, care settings and professional environments.

Yes, if you are unsure which product is most suitable, our team will be happy to help. We can provide guidance based on the type of product you are looking for and help direct you to the most appropriate options available on our website or in our showroom.

You can contact the Medical-Store team by phone, email, by visiting our medical supply store in London during opening hours, or by sending us a message through our contact form.

Phone: 020 7935 4079
Email: sales@medical-store.co.uk
Store: 37B New Cavendish St, London W1G 9TP

Yes, Medical-Store delivers orders across the UK. We supply medical equipment, consumables and healthcare products to customers nationwide, including both healthcare professionals and members of the public.

We may also be able to arrange delivery to other countries on request. If you are located outside the UK, please contact us at sales@medical-store.co.uk and our team will be happy to assist.

Delivery charges typically range from £3.33 to £5.00 (excluding VAT), depending on the size, weight and type of products ordered. We also offer free delivery on orders over £100.

For full details, please see our Shipping Policy.

Delivery times can vary depending on the products ordered and stock availability. Many items are dispatched promptly, however some products may take longer if they require supplier lead times.

If there are any delays with your order, we will notify you as soon as possible via email. If you need an item urgently, please contact our team before placing your order and we will be happy to advise.

Yes, order collection may be available from our London location, depending on the product and stock availability. If you would like to collect an order, please contact our team before visiting so we can confirm that your item is ready for collection.

If your order has not arrived as expected, please contact the Medical-Store team and we will be happy to provide an update. While we aim to keep you informed of any delays, you can always get in touch with us for the latest information.

Delays can occasionally occur due to stock availability, supplier lead times or courier issues, but we will always do our best to assist as quickly as possible.

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